01
Request
Customer initiates a mortgage-release request in E-Rahen.
- Secure login (Email/OTP or Bank SSO)
 - Select asset (property/vehicle)
 - Guided AR/EN UX
 
02
Verify
Automated checks confirm eligibility, payments, and ownership.
- Rules Engine: KYC/KYB, fraud flags, rate limits
 - eFAWATEERcom: payment verification
 - Land Dept.: ownership match
 
03
Approve
Bank reviews results, approves, or requests action.
- Bank dashboard with SLAs
 - Real-time webhooks
 - Full audit trail
 
04
Release
Release is executed and recorded with the authority.
- Secure authority integration
 - Instant status updates
 - Customer notified
 
05
Certificate
PDF certificate issued with verifiable QR code.
- Digital signature + tamper-evident logs
 - Time-bound download links
 - Retention policies